Terms & Conditions
Health Protocols & Advisories
Each cruise line has specific health and safety requirements you must meet in order to cruise. This may include a mandatory pre-boarding health screening, requiring all adult guests who are traveling on specific ships and/or destinations be fully vaccinated against COVID-19 and/or proof of negative SARS-CoV-2 RT-PCR test result (in addition to proof of vaccination). Requirements for guests under the age of 18 vary by cruise line.
Health and safety protocols are continually being evaluated and updated as public health standards evolve. Cruise lines reserve the right to make changes to their health and safety requirements at any time. It is your responsibility to review and understand the latest requirements as they are updated by the cruise line. By making your final payment, you acknowledge and agree to meet the cruise line's health requirements at the time of your cruise. Make sure to check our Help Center at least 60 days prior to sailing to for more information on the latest health requirements by cruise line, ship and destination.
Cruise lines may deny boarding to anyone who has not met the latest health requirements as determined by the cruise line at the time of sailing. In addition, any guests who are exhibiting symptoms of communicable disease(s) including COVID-19 or whose health screening results show they may have contracted such disease(s) may not be able to cruise. Boarding may also be denied to those whom they deem to be in close contact, or in the traveling party of, any guest exhibiting symptoms of communicable disease, including some or all of that guest’s traveling party.
NOTICE: The U.S. Centers for Disease Control and Prevention publishes travel advice, warnings and recommendations related to COVID-19, including for travel on cruise ships, which you should consult at the CDC’s website at cdc.gov/travel/notices before confirming a reservation. If a certain threshold level of COVID-19 is detected onboard the ship during your voyage, the voyage will end, the ship will return to the port of embarkation, and your subsequent travel, including your return home, may be restricted or delayed. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice.
Health and safety protocols are continually being evaluated and updated as public health standards evolve. Cruise lines reserve the right to make changes to their health and safety requirements at any time. It is your responsibility to review and understand the latest requirements as they are updated by the cruise line. By making your final payment, you acknowledge and agree to meet the cruise line's health requirements at the time of your cruise. Make sure to check our Help Center at least 60 days prior to sailing to for more information on the latest health requirements by cruise line, ship and destination.
Cruise lines may deny boarding to anyone who has not met the latest health requirements as determined by the cruise line at the time of sailing. In addition, any guests who are exhibiting symptoms of communicable disease(s) including COVID-19 or whose health screening results show they may have contracted such disease(s) may not be able to cruise. Boarding may also be denied to those whom they deem to be in close contact, or in the traveling party of, any guest exhibiting symptoms of communicable disease, including some or all of that guest’s traveling party.
NOTICE: The U.S. Centers for Disease Control and Prevention publishes travel advice, warnings and recommendations related to COVID-19, including for travel on cruise ships, which you should consult at the CDC’s website at cdc.gov/travel/notices before confirming a reservation. If a certain threshold level of COVID-19 is detected onboard the ship during your voyage, the voyage will end, the ship will return to the port of embarkation, and your subsequent travel, including your return home, may be restricted or delayed. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice.
Mobile Messaging — Terms and Conditions
CruiseOne operates an optional mobile messaging program subject to these Terms and Conditions. The Program and our collection and use of your personal information is also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.
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Program Description: We may send promotional and transactional mobile messages through the Program. Promotional messages advertise and promote our products and services and may include [promotions, specials, notifications, other marketing messages]. Message frequency will vary. You agree that we may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. Message and data rates imposed by your mobile provider apply for any messages sent to you.
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User Opt-In: By providing your mobile phone number to us, you are voluntarily opting into the Program, and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. Participation in the program is completely voluntary.
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User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to optout of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. For support, reply HELP to any mobile message from us.
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Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers.
Mobile Messaging – Privacy Policy
CruiseOne operates an optional mobile messaging program subject to these Terms and Conditions. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.
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Program Description: We may send promotional and transactional mobile messages through the Program. Promotional messages advertise and promote our products and services and may include [promotions, specials, notifications, other marketing messages]. Message frequency will vary. You agree that we may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. Message and data rates imposed by your mobile provider apply for any messages sent to you.
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User Opt-In: By providing your mobile phone number to us, you are voluntarily opting into the Program, and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. Participation in the program is completely voluntary.
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User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to optout of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. For support, reply HELP to any mobile message from us.
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Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers.